WELCOME
You are about to change your life!
ALTERNATIVE CAREERS
Professional Certificates for Nomad Careers
OUR POLICIES AND PROCEDURES
Enrollment Procedures
Students may register for the Certified Fitness Trainer Online Program (CFT) at APEI’s website, www.apeiportal.com, via email at info@apeiportal.com, or by calling our school at +1 (603) 602-0301.
Late registrations will not be accepted after the second week of the program starting date.
Admission Requirements
Enrolling students are required to be at least 16 years old.
Attendance
Students are required to attend ¾ of scheduled classes or 9 of 12 classes/days. Tardiness will be defined as being more than 1/2 hour late to the beginning of class. 2 tardy appearances will result in 1 missed class. If a student misses more than 3 classes (including tardy appearances) the student will:
A) fail the course and will be administered the appropriate refund
B) Re-register to attend an upcoming session
If there are unforeseen or significant instances for which a student misses more than 3 classes, it will be the faculty’s decision whether or not to allow those absences to count towards this policy. It will be the student’s responsibility to notify instructor(s) that he/she will not be attending class within 48 hours by sending an email to info@apeiportal.com or calling 603-602-0301. This will allow instructors to plan accordingly.
Grading
A score of 60 points will be needed to pass the course. A maximum of 100 points will be given during the course. Final grades will be the sum of points after a student completes the following:
-
A written multiple-choice exam of 100 questions (worth 50 points);
-
A practical online presentation assessed by the course instructor (worth 40 points);
-
The weekly graded homework (worth 10 points).
Tuition and Fees
Registration fee: US$ 100.00
Study Material fee (due at registration): US$ 150.00
Tuition: US$ 3,600.00
Total Program Charges: US$ 3,850.00
Withdrawal/ Cancellation Refund Policy
1. You may terminate the CFT Program agreement at any time.
2. If you terminate the agreement prior to the commencement of the program, you will receive a refund of any tuition cost paid, less the registration fee and study material (if not yet delivered to you) described in the Tuition and Fees Section of the agreement.
3. If you terminate the agreement during the first quarter of the program (between classes 1-6), you will be responsible for the payment of the study material, registration fee, and 25% of the total tuition cost described in the Tuition and Fees Section of the agreement. You will receive a full refund of any tuition payments you may have made above 25% of the total tuition cost described in the Tuition and Fees Section of the agreement.
Leave of absence (LOA) students must pay for the study material, registration fee, and 25% of the total tuition cost described in the Tuition and Fees Section of the agreement if they decide to interrupt their studies during the first quarter of the program. LOA students may use the 25% of the total tuition cost due for interrupting the program during the first quarter as a credit to return to the program at a later date. This credit will be valid for six months starting from the date the school receives his/her LOA written notification.
4) If you terminate the agreement during the second quarter of the program (between classes 7-12), you will be
responsible for the payment of the study material, registration fee, and 50% of the total tuition cost described in the Tuition and Fees Section of the agreement.
You will receive a full refund of any tuition payments you may have made above 50% of the total tuition cost
described in the Tuition and Fees Section of the agreement.
Leave of absence (LOA) students must pay for the study material, registration fee and 50% of the total tuition cost described in the Tuition and Fees Section of the agreement if they decide to interrupt their studies during the second quarter of the program.
LOA students may use the 50% of the total tuition cost due for interrupting the program during the second quarter as a credit to return to the program at a later date. This credit will be valid for six months starting from the date the school receives his/her LOA written notification.
5) If you terminate the agreement (by withdrawal or leave of absence) during the third or fourth quarters (between classes 13-24) of the program, you will not receive any refund, and you will be responsible for the full payment of the study material, registration fee, and total tuition cost described in the Tuition and Fees Section of the agreement.
Leave of Absence (LOA) students will be issued a credit for the total tuition cost due for the interruption of the program during the third or fourth quarters. This credit will be valid for twelve months starting from the date the school receives his/her written LOA notification, and it may be used by the LOA student to restart the program within these twelve months.
6) If you wish to terminate the agreement (by cancellation, withdrawal, or leave of absence), you must inform the
school in writing of your decision.
The agreement termination will become effective on the day the school receives the written termination request.
Any refunds due to the student will be paid 30 days after the school receives the written termination request from the student. Any outstanding amounts due by the student must be paid in full or in accordance with the payment plan chosen by the student when signing the agreement.
7) Students receiving benefits from federal programs shall be subject to federal refund policies, rules, and regulations.
School Rules and Regulations
Students attending the Certified Fitness Trainer Online Program must:
1) keep their cameras on during the online classes;
2) be engaged during classes
3) follow the virtual classroom rules (e.g. dress appropriately, ask permission to exit the class, etc);
Inappropriate behavior or academic misconduct such as swearing, violent behavior, bullying, cheating, cursing, making offensive gestures, being too loud or any other disruptive behavior will NOT be tolerated at any of APEI’s learning environments.
First-time misconducting students will receive one (1) written warning by the school’s administrator.
If the student continues to show inappropriate behavior, he/she will be invited to participate in a meeting with the administrator and an instructor to resolve and prevent any further inappropriate behavior.
If the inappropriate behavior or academic misconduct continues, the student will not be able to finish the program and will be issued an appropriate refund.
If the inappropriate behavior or academic misconduct requires police interference, or if it is an act of heinous or
violent nature, the student will be dismissed immediately.
Severe/Inclement Weather Policy
Online classes are held regardless of weather conditions. If a class must be canceled for any reason, students will receive an email, as well as a phone call, with as much advance notice as possible. Makeup online classes will be scheduled prior to the final exam date. If a student has any questions regarding make-up classes, they may email info@apeiportal.com or call (603)602-0301.
Guidance and Counseling
APEI does not offer any guidance or counseling services for students.
Job Placement
After successfully completing the program, students may schedule a time with instructors to seek advice about
possible work opportunities around the student’s location or their preferred work location. Instructors may write letters of recommendation. Students are not guaranteed employment upon graduation.
Payment Rules
Tuition payments made after the due date (the 10th of each month) will incur a 10% late fee.
Late payments will prevent a student from:
1. participating in the program classes
2. taking the program final exam
3. receiving a Declaration of Program Completion or the program’s Certificate.
If the student’s tuition payments are delinquent 90 days or more, the school will assign the student’s debt to a
third-party collector and/or take legal action for collection.
Continuing Education
In order to actively maintain APEI’s Certified Fitness Trainer Certificate, graduate students are required to:
Attend ONE (1) paid continuing education course (2 hours long) offered by APEI or one of its authorized Education Partners every two (2) years starting from the date issued on their original CFT Certificate.
A list of available APEI continuing education courses will be:
1. emailed to graduated students prior to their certificate expiration date
2. available at www.apeiportal.com
Orientation
The school’s orientation program is mandatory and will happen online via Zoom, before the first class of the program.
During orientation, a school staff member will go over all policies and procedures of the school.
Orientation homework will count toward the graded homework for the program.
Delivery of the Declaration of Program Completion and Certificate
Students will receive a Declaration of Program Completion if they reach a passing grade at the end of the program.
The Declaration will be emailed to students no later than seven days after they receive their final grades.
Certificates will be mailed no later than 30 days after:
A) the total tuition cost described in the Tuition and Fees Section of the program’s Agreement is paid
B) the student successfully completes the program with a passing grade.
Complaint Resolution Policy
Any student or faculty member who believes that he/she was unfairly treated, or that an employment policy was
violated or misapplied, is encouraged to resolve the concern with the school administration within 48 hours of
an occurrence by calling (603) 602-0301, or by sending an email to info@apeiportal.com. Please allow the school
administration 48 hours to respond.
Should a student/employee not be satisfied with the outcome of their complaint, he/she may contact the New Hampshire Department of Education - Division of Educator Support and Higher Education | Office of Career School Licensing - 101 Pleasant Street, Concord, NH 03301 Phone: (603)931-9209 or file a complaint with their office by completing and submitting the online “Complaint Form” at
https:///.my.doe.nh.gov/ESSWEB/highereducation/Complaint.aspx
Privacy Policy
Effective Date: August 2nd, 2023
At apeiportal.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website. By using our website, you consent to the practices described in this policy.
1. Information we collect:
1.1. Personal Information: We may collect certain personally identifiable information such as your name, email address, postal address, phone number, or other information when you voluntarily provide it to us while using our website.
1.2. Non-Personal Information: We may also collect non-personal information, such as IP addresses, browser type, operating system, referring website, and other technical information when you interact with our website. This information is used to analyze trends, administer the site, track users' movements, and gather demographic information.
2. How we use your information:
2.1. Personal Information: We will use your personal information to respond to your inquiries, process transactions, provide the services you request, personalize your experience, and communicate with you about our products, promotions, and updates.
2.2. Non-Personal Information: Non-personal information is primarily used to analyze website usage patterns and improve our website's functionality and user experience.
3. Cookies and Tracking Technologies:
3.1. Cookies: We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and provide a better user experience.
3.2. Third-Party Services: We may also use third-party services, such as Google Analytics, to track and analyze website usage. These third-party services may use cookies or similar technologies to collect non-personal information about your interactions with our website.
4. Disclosure of Information:
4.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purposes.
4.2. Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order or government investigation.
5. Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy:
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us at info@apeiportal.com.