top of page
OUR POLICIES AND PROCEDURES 

Enrollment Procedures

 

Updated phone number.Students may register for any of APEI’s programs on our website, www.apeiportal.com, via email at info@apeiportal.com, or by calling our school at +1 (603) 602-0301.

Late registrations will not be accepted after the second week of the program starting date.

Admission Requirements

Enrolling students are required to be at least 16 years old.  

Students under 18 years old are required to have their legal guardian to sign the enrollment agreement.

School Calendar

APEI offers a 12-week Certified Fitness Training Program three (3) times per calendar year, that may occur in person or online, according to the current calendar available on our website, www.apeiportal.com.

Online classes meet live:
• for 12 weeks
• via Zoom
• twice a week for 2.5 hours

In-Person classes are held at the school’s office, located at 1 Burton Dr, Meredith, NH 03253:

 

  • for 12 weeks

  • once a week for 5 hours

 

Students may register to each session through our rolling enrollment process.

Attendance

 

Students are required to attend ¾ of the scheduled classes.

For online sessions with a total of 24 classes, ¾ of the scheduled classes corresponds to 18 classes. 

 

For in-person sessions with a total of 12 classes, ¾ of the scheduled classes corresponds to 9 classes.

Tardiness will be defined as: a student being admitted in the classroom 10 minutes after the beginning of a class. 

2 tardy appearances will result in 1 missed class. 

If a student misses more than ¼ of the scheduled classes, which corresponds to 6 classes for students registered in ONLINE sessions, and 3 classes for students registered in IN-PERSON sessions (including tardy appearances), without an acceptable excuse, he/she may:

  

A) fail the course and be administered the appropriate refund; or 

B) re-register to attend an upcoming Program session.  

 

It will be the student’s responsibility to notify the class coordinator, at least 24 hours before the scheduled class time, that he/she will not be able to attend a class.  Students may inform the class coordinator by: 

Grading

A maximum of 100 points will be given during the Program. 

Students need to obtain at least 60 points to pass. 

Final grades will be the sum of points after a student completes the following: 

 

  1. a written multiple choice exam with 100 questions (50 points)

  2. a practical assessment (40 points)

  3. the weekly graded homework (10 points)

 

Tuition and Fees

 

$250 Registration Fee 

$3,600.00 Tuition 

 

Total Program Cost 3,850.00

Withdrawal/Cancellation Refund Policy

For withdrawal, cancellation or Leave of Absence policies, the following class count applies:

Online session = Total 24 classes

First quarter = Classes 1 to 6

Second quarter = Classes 7 to 12

Third and fourth quarters = Classes 13 to 24
 

In-person session = Total 12 classes

First quarter = Classes  1 to 3

Second quarter = Classes 4 to 6

Third and fourth quarters = Classes 7 to 12

 

  1. Students may terminate this agreement at any time.

  2. Students who terminate this agreement prior to the commencement of the program will receive a refund of any tuition cost paid, less the registration fee and study material (if not yet delivered to the student) described in the Tuition and Fees Section of this agreement.

  3. Students who terminate this agreement or request a Leave of Absence,  during the first quarter of the program will be responsible for the payment of the study material, registration fee and 25% of the total tuition cost described in the Tuition and Fees Section of this agreement. Students who cancel or withdraw during this period will receive a full refund of any tuition payments they may have made above 25% of the total tuition cost described in the Tuition and Fees Section of this agreement. LOA students may use the 25% of the total tuition cost due for interrupting the program during the first quarter, as a credit to return to the program at a later date. This credit will be valid for 6 months starting from the date the school receives his/hers LOA written notification.

  4. Students who terminate this agreement or request a Leave of Absence during the second quarter of the program will be responsible for the payment of the study material, registration fee and 50% of the total tuition cost described in the Tuition and Fees Section of this agreement. Students who withdraw or cancel during this period will receive a full refund of any tuition payments they may have made above 50% of the total tuition cost described in the Tuition and Fees Section of this agreement. LOA students may use the 50% of the total tuition cost due for interrupting the program during the second quarter, as a credit to return to the program at a later date. This credit will be valid for 6 months starting from the date the school receives his/hers LOA written notification.    

  5. Students who terminate this agreement (by withdrawal or leave of absence) during the third or fourth quarters of the program will not receive any refunds and will be responsible for the full payment of the study material, registration fee and total tuition cost described in the Tuition and Fees Section of this agreement. Leave of Absence (LOA) students will be issued a credit for the total tuition cost, due for the interruption of the program during the third or fourth quarters. This credit will be valid for 12 months starting from the date the school receives his/hers written LOA notification and it may be used by the LOA student to restart the program within these 12 months. 

  6. Students who wish to terminate this agreement (by cancellation, withdrawal or leave of absence) must inform the school in writing of their decision.  The agreement termination will become effective on the day the school receives the written student’s request.  Any refunds due to the student will be paid 30 days after the school receives the written termination notification from the student. Any outstanding amounts due by the student must be paid in full or in accordance with the payment plan chosen by the student when signing the agreement.

  7. Students receiving benefits from federal programs shall be subject to federal refund policies, rules and regulations.

School Rules and Regulations

Students attending in-person classes must come to class dressed appropriately for exercise. 

 

Students attending online classes must:

A) keep their cameras on during the online classes

All students must:

A) be engaged during classes

B) follow the classroom rules (e.g. dress appropriately, ask permission to exit the class, etc)

Inappropriate behavior or academic misconduct such as swearing, violent behavior, bullying, cheating, cursing, making offensive gestures, being too loud or any other disruptive behavior will NOT be tolerated at any of APEI’s learning environments. 

First-time misconducting students will receive one (01) written warning by the school’s administrator.  

If the student continues to show inappropriate behavior, he/she will be invited to participate in a meeting with both the school administrator and one instructor to resolve and prevent any further inappropriate behavior. 

If the inappropriate behavior or academic misconduct continues, the student will not be able to finish the program, and will be issued an appropriate refund, according to the school’s refund policies described in the Withdrawal / Cancellation Policies.  

If the inappropriate behavior or academic misconduct requires police interference, or if it is an act of heinous or violent nature, the student will be dismissed  immediately.

Severe/Inclement Weather Policy

In case of severe weather such as a winter snowstorm, the school may be forced to cancel or delay

in-person classes. Make up days or on-line zoom classes will be scheduled prior to the final class. 

Online classes are held regardless of weather conditions. 

If an in-person or online class must be canceled for any reason, students will receive an email, as well as a phone call, with as much advance notice as possible. Makeup classes will be scheduled prior to the final exam date.  If a student has any questions regarding make-up classes, they may email info@apeiportal.com or call (603) 602-0301.

Guidance and Counseling

APEI does not offer any guidance or counseling services for students.

Job Placement

After successfully completing the program, students may schedule a time with instructors to seek advice about possible work opportunities. Instructors may write letters of recommendation.

 

APEI does not offer professional career guidance. Acceptance of APEI’s Certificates is at the discretion of each employer and APEI provides no guarantees of employment upon completion of the Program. As with any profession, the hiring criteria is determined by  each employer and APEI has no control of such criteria. 

 

Students residing in different locations / countries may be subject to local regulations for offering professional services related to Fitness Training or other areas related to APEI’s Programs. It is the student’s responsibility to inform themselves and comply with local requirements.

Trasnfer Policy

 

APEI’s Programs are NON-TRANSFERABLE and they do not offer educational credits.

 

Payment Rules

Tuition payments made after the due date (the 10th of each month) will incur a 10% late fee. Late payments will prevent a student from: 1) participating in the program classes 2) taking the program final exam 3) receiving a Declaration of Program Completion or the program’s Certificate. 

If the student’s tuition payments are 90 days delinquent, the school will assign the debt to a third party collector and/ or take legal action for collection.

Orientation

The school’s orientation class is mandatory and it will happen before the first class of the program. 

 

During the Orientation, a school staff member will go over all policies and procedures of the school.

 

Orientation homework will count towards the graded homework for the program.

Delivery of the Declaration of Program Completion and Certificate

Students will receive a Declaration of Program Completion if they reach a passing grade at the end of the program.  The Declaration will be emailed to students no later than 7 days after they receive their final grades.

 

Certificates will be mailed / delivered digitally?  no later than 30 days after:

A)  the total tuition cost described in the Tuition and Fees Section of the program’s Agreement is paid 

B) the student successfully completed the program with a passing grade.

Complaint Resolution Policy

Any student or faculty member who believes that he/she was unfairly treated, or that an employment  policy was violated or misapplied, is encouraged to resolve the concern with the school administration within 48 hours of an occurrence by calling  (603) 602-0301, or by sending an email to info@apeiportal.com.  Please allow school administration 48 hours to respond back.  

Should a student/employee not be satisfied with the outcome of their complaint, he/she may contact the New Hampshire Department of Education - Division of Educator Support and Higher  Education | Office of Career School Licensing -101 Pleasant Street, Concord, NH 03301 Phone:  (603)931-9209 or file a complaint with their office by completing and submitting the online “Complaint  Form” at https:///.my.doe.nh.gov/ESSWEB/highereducation/Complaint.aspx

Privacy Policy

Effective Date: August 2nd, 2023

At apeiportal.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website. By using our website, you consent to the practices described in this policy.

1. Information we collect:

1.1. Personal Information: We may collect certain personally identifiable information such as your name, email address, postal address, phone number, or other information when you voluntarily provide it to us while using our website.

1.2. Non-Personal Information: We may also collect non-personal information, such as IP addresses, browser type, operating system, referring website, and other technical information when you interact with our website. This information is used to analyze trends, administer the site, track users' movements, and gather demographic information.

2. How we use your information:

2.1. Personal Information: We will use your personal information to respond to your inquiries, process transactions, provide the services you request, personalize your experience, and communicate with you about our products, promotions, and updates.

2.2. Non-Personal Information: Non-personal information is primarily used to analyze website usage patterns and improve our website's functionality and user experience.

3. Cookies and Tracking Technologies:

3.1. Cookies: We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and provide a better user experience.

3.2. Third-Party Services: We may also use third-party services, such as Google Analytics, to track and analyze website usage. These third-party services may use cookies or similar technologies to collect non-personal information about your interactions with our website.

4. Disclosure of Information:

4.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purposes.

4.2. Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order or government investigation.

5. Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy:

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us at info@apeiportal.com.

Talk to Us About Enrolling

Submit a quick form and have one of our school representatives contact you within 24 hours.

bottom of page